Customers expect richer engagement, personalisation, and seamless service while employees demand more from their tools.
Today, it’s not enough to simply implement a Salesforce solution – you need a strategic vision and a diverse skill set to manage, maintain, and evolve your platforms.
This is essential for maximising return on investment, staying competitive and driving innovation.
As a result, organisations are seeking more flexible, adaptive, and long-term strategies to optimise their technology platforms.
At Cosimo, we are excited to offer a fresh approach to Salesforce consulting through our Product Management Service.
What is Product Management and Why Does It Matter?
Traditional project approaches often end at delivery and focus on delivering a fixed scope within a set timeline. While this methodology has its place, relying solely on it may limit your ability to keep pace with the rapid changes modern businesses require.
Product Management is all about long-term partnership. It facilitates a consistent and sustainable process involving strategic visioning, iterative development cycles, continuous feedback loops, and a focus on change management to ensure smooth feature transition into business as usual.
The framework makes it possible to adjust and optimise your Salesforce platform over time, ensuring that the technology is moving forward with the business.
This model delivers higher ROI, less risk and disruption to operations, faster time to market, and ultimately better results for your employees and customers.
We believe you need a combination of the two. Consistent product development ensures stability and incremental value, while one-off projects embedded within your product management framework accelerate major advancements.
Cosimo’s Product Management Service
Our mission at Cosimo is to be a true strategic partner for our customers, becoming an extension of your internal teams empowering you to own your solution.
We start by understanding your business, goals, and challenges through collaboration with key stakeholders. This phase includes analysing your technology landscape, identifying optimisation opportunities, and defining value propositions. From there, we develop a tailored roadmap with clear milestones, priorities, and timelines.
Based on your roadmap, we determine the skill sets you need and their commitment on a monthly basis. From Architects, Developers, Consultants, Business Analysts and Change Management experts we provide the skilled professionals you need at the capacity required.
Using Agile methodologies, we deliver features in increments for faster releases and early feedback. Each sprint focuses on high-priority items.
Through our defined governance framework your dedicated Product Owner collaborates with your internal technical and operational teams to continually update your Salesforce roadmap and plan your resourcing requirements ensuring alignment with your business objectives and budget.
For major developments we assemble a dedicated team, who become embedded into the Product Management framework, to deliver a standalone project. See our Implementation approach.
If you’re ready to experience the benefits of continuous, agile product development with Salesforce, get in touch with us today to learn more about how our Product Management service can help you achieve your goals.
